DealExtreme are Sparing no Efforts in Processing Orders
Some of customers maybe curious about how DealExtreme processes the orders and now we would like to invite you to have a visit in our fulfillment center.
DealExtreme staffs work 6*18 hours a week to handle a large number of orders which are coming from all over the world. Below are some pictures taken while they’re working.
The first picture shows is the packages which have been completed and being prepared for shipment
Packages
DealExtreme does everything possible to lower your shopping risk and we value any shopping experience from the customers. DealExtreme also realizes that every prefect shopping experience is based on all rigorous procedures, we are working on improving the efficiency and quality of every procedure to serve you better.
Orders printing
Orders sorting
Quality control
Large parcel packaging
Small parcel packing
Even though zero inventory may reduce operating costs, in order to ensure the order processing speed, DealExtreme established their own warehouse.
Warehouse
As a large B2C platform, DealExtreme pays great attention to network security of every customer. We have applied VeriSign services certificate to double assure your shopping security.
VeriSign services certificate
You can submit your problem anytime through DealExtreme customer service express . The nice customer care will look after any questions raised by you
Customer Service Express
We thank you for offering us opportunities to serve you. If our services are still out of your expectation, please trust us that we will continue to improve ourselves to provide you more abundant products with better service.
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Blog Dx you are a very educated.
One thing is once you speak
Another thing is you say it twice.
and another thing another person come and ask for the third time.
“Where is my order? It’s been a long time I wanted.”
is not here to deal with orders dear friends.
congratulations for the excellent work.
and I have to agree with the “Pele”.
cute girls = D.
you guys could create:”The Girl DX.” or “DX Girl”.
Electing the most beautiful and competent work =).
Already a good job for you guys.
DX Blog:Hi,Lucas, thanks for your support, hope you enjoy your shopping in DX
I love dx
DX Blog: Thank you! Vidar! Please keep your attention!
Love dx
DX Blog:Thank you for your support!
Wow, you have cute girls working on quality control.
I’m very happy seeing that my Tenga was manipulated by tiny lovely hands like hers.
DX Blog:Also most of our customer service are lovely grils. LOL
Thanks for the post. Its interessing to know how DX works. I ordered an DS and unfortunaly it cames with a little brocken piece in one of the sides, what mades me do not order others DSs has planed. I hope the delivery services get better.
DX Blog: We are sorry for any trouble we have bought, and thank you for your support. we will try our best to serve you better. Thank you.
Olá DX!
Eu gostaria de saber que quando chegar aqui em Goiânia-GO Brasil?
Aguardo sua resposta!
DX Blog:Sorry for not understanding your language. But if you have any problem, pls contact our customer service. our girls will solve your problem as soon as possible. and you can also contact them via live chat to deal with your issues directly.
OLA ALREADY ALMOST MAKE 3 MONTHS THAT I ORDERED A HD FOR XBOX360 SO FAR DID NOT ARRIVE WHY VOÇES DO NOT CREATE SHAME IN THE FACE DELIVER THE PRODUCT OR THEY RETURN TO MY MONEY IN RETURN ITS PICKAXES TO ME
DX Blog:We are so sorry for that delay, since the new year is coming, so the shipping was delayed. could you pls have a check at your local postoffice? perhaps your package has arrived. if you still have any problem, pls contact our customer service for free.
I placed an order 2 days ago..how come i cannot find it when i track order or receipt number?
DX Blog: Do you use your order number to track on our website? if you still have further problem, pls contact with our customer service. and the live chat is avaliable now. Our girls will solve your problem soon.
It looks really nice the process but i want to see more, is it possible?. In other things you have never failed me (let´s hope stills that way).Take a LONG LONG time for the goods to arrive but thats not a bad point for you is a bad point for “PO” around the world.
Keep going with the good job my chinese friends.
=^^=
DX Blog: Thank you so much for your support. We will do better to improve ourselves.
Hey guys even if you are saying that you have alot of packages and why dont you give feedback of the on going process because i keep wondering my order still show “pending” instead of shipped.. why?keep us updated..
DX Blog: We are so sorry for any inconvenience, maybe some items in your order are out of stock. could you pls contact with our customer service to check ?
Why all the pistols air soft guns are sold out?
DX Blog:For the limit of gun in some countries, so DX won’t purchase too much guns for sale. pls try to understand. Thank you.
Great pictures!
Like thousands of customers out there, I was curious to see how things are processed within DX. Impressive logistics, people.
I would like to see more, of course. How about the inbound logistics there? I suppose you don’t have to keep a very large inventory, and probably ask your vendors to deliver the goods just-in-time, right?
Anyhow, thank you for sharing part of the backstage secrets with us.
DX Blog: Thank you for your support with our DealeXtreme, we will improve ourselves to serve your better.
My only experience is that you took the money and I never, NEVER, got my order. Then I got to deal with your rotten customer service system. My experience, you guys suck.
So you don’t track packages, you must be so proud of that.
DX Blog: We feel so sorry for any inconvenience. we have a lot of orders need to be processed. so that has resulted the delay of your order, or your item is out of stock, and we are trying to purchase for you ,pls try to understand. we will ship your order as soon as we can.
Do your workers work 18 hours shifts 6 days a week?
DX Blog: Thank you for your coming ,actually our staffs work in shifts, Every shift works only 8 hours. so they have enough time to do their own business. Thank you for your understanding and patience.
It’s great to showcase the work area, but would the staff of DX work more efficiently by processing 10 business days old backlogs faster?
DX Blog: Thank you for your visiting,we are doing our best to serve you better.
This was really neat. I always wondered if DX stocked items or just did 0 inventory all the time.
It’d be great to see more pics, esp. of the process & warehouse. Maybe a quick vid showing a single order start to finish? That would be really interesting.
Thanks!
DX Blog:Thank you for your coming and support with DX,we will do our best to improve ourselves and serve you better.